Expert help to find the right insurance for you

Health plans for Medicare, individual, and families.

Highmark Direct Store Services

Whether you're an existing Highmark member, shopping for new coverage, or have general health insurance questions - you've come to the right place. Our licensed Retail Store Associates explain health insurance in easy-to-understand terms so you can feel confident making decisions. Come on in!

Just some of the one-on-one personalized Highmark Direct Store Services include:

  • Compare and enroll in a health insurance plan
  • Get answers to your health insurance questions
  • Personalized support with Medicare eligibility and enrollment
  • Pay your monthly premium
  • Resolve billing and claim questions
  • Locate participating providers, schedule doctor appointments, and transfer medical records
  • Discuss if you qualify for any financial assistance
  • Request a new member ID card
  • Get connected by setting up your myHighmark Plan App
  • Use our FREE self-service health evaluation tools to test your body mass index, blood pressure and hearing

Ready to visit?

Stop in, call, or schedule an appointment.

Store Hours

Monday - Saturday
9:00AM to 6:00PM

TTY users call 711

Schedule an Appointment Store Locations


Join us for Social Events

Attend a Medicare Seminar

Enroll in a Fitness Class

Join us for Social Events

Join us for Social Events

Take some time out for an engaging Book Club meetup where we discuss some of the latest bestsellers

Find a book club in a store near you

Attend a Medicare Seminar

Attend a Medicare Seminar

New to Medicare? Join us each month to learn the basics and speak with a licensed Medicare advisor

Find a Medicare Seminar in a store near you

Enroll in a Fitness Class

Enroll in a Fitness Class

We offer a variety of exercise classes like gentle yoga that incorporate balance and general fitness

Find a fitness class in a store near you