FAQ Why Highmark

The following Highmark Direct Retail Stores are currently open by appointment only:

Allentown, Easton, Erie, Harrisburg, Lancaster, Mechanicsburg, Monroeville, North Fayette, North Hills, and South Hills

“By Appointment Only” means customers need to call their local Highmark Direct Store ahead of time to schedule an appointment.
All Pennsylvania state-mandated social distancing guidelines will be followed and all customers/staff will be required to wear face masks.
Virtual appointments are also available via phone or Zoom videoconference.

Highmark Direct

Welcome to The Highmark Direct Health Insurance Stores.

Confused about health insurance? Looking for a new or different health insurance plan?

Located across Pennsylvania, our Highmark Direct stores help you navigate the ins and outs of the health insurance market. We can work with you face-to-face, during personalized one-on-one sessions.

STORE LOCATIONS

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FAQs

Y0037_19_1662_M Accepted

Highmark Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association. Highmark Blue Shield serves the 21 counties of central Pennsylvania and the Lehigh Valley.

Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and the 13 counties of Northeastern PA.

Highmark Choice Company, Highmark Senior Health Company, and Highmark Senior Solutions Company are Medicare Advantage plans with a Medicare contract. HM Health Insurance Company is a PDP plan with a Medicare contract. Enrollment in Highmark Choice Company, Highmark Senior Health Company, Highmark Senior Solutions Company, and HM Health Insurance Company depends on contract renewal.

For accommodations of persons with special needs at meetings call 1-800-350-4135 and TTY may call 711. There is no obligation to enroll.