FAQ Why Highmark

Due to COVID-19 precautions, beginning Monday, December 14, Highmark Direct Retail Store Staff have been moved to a temporary work-from-home scenario. We will continue to service customer needs remotely. Medicare and ACA consultations are available every day via telephone or Zoom. We hope you understand this precaution, as we keep the safety of our customers and our staff as the highest priority. Please call your Highmark Direct Retail Store today to schedule an appointment or ask questions.

Highmark Direct

Welcome to The Highmark Direct Health Insurance Stores.

Confused about health insurance? Looking for a new or different health insurance plan?

Located across Pennsylvania, our Highmark Direct stores help you navigate the ins and outs of the health insurance market. We can work with you face-to-face, during personalized one-on-one sessions.

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FAQs

Y0037_19_1662_M Accepted

Highmark Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association. Highmark Blue Shield serves the 21 counties of central Pennsylvania and the Lehigh Valley.

Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and the 13 counties of Northeastern PA.

Highmark Choice Company, Highmark Senior Health Company, and Highmark Senior Solutions Company are Medicare Advantage plans with a Medicare contract. HM Health Insurance Company is a PDP plan with a Medicare contract. Enrollment in Highmark Choice Company, Highmark Senior Health Company, Highmark Senior Solutions Company, and HM Health Insurance Company depends on contract renewal.

For accommodations of persons with special needs at meetings call 1-800-350-4135 and TTY may call 711. There is no obligation to enroll.