When you come to your local Highmark Direct health insurance store, you will sit down one-on-one with an expert who can help with your health insurance needs. Learn more about what you can expect during your visit.
Visiting a Highmark Direct Health Insurance Store: What You Need to Know
What can I do at a Highmark Direct health insurance store?
Do I need to make an appointment?
How do I make an appointment?
What should I bring to my appointment?
How do I find a Highmark Direct health insurance store in my area?
Do you accept payments at your stores?
What insurance plans does Highmark offer?
How much time should I expect to spend at my appointment?
Current and potential Highmark plan members meet one-on-one with a store associate to:
You also can attend free programs and seminars on healthy living and Medicare.
No, an appointment is not necessary. You can drop in anytime during store hours. However, when you make an appointment, it ensures that the appropriate Highmark representative will be available at a time that is most convenient for you.
For a personalized meeting with a Highmark Direct health insurance store associate, make an appointment at one of our convenient store locations.
To ensure you get the most from your appointment, please bring certain items with you:
If you are eligible for Medicare, please bring:
If you are seeking individual or family health insurance, please bring:
We have 12 Highmark Direct health insurance stores conveniently located throughout Pennsylvania. Our store associates provide services to residents who live within a particular store’s service area. Check our store locations to find a Highmark Direct health insurance store near you.
Yes, you can visit your local Highmark Direct health insurance store anytime to pay your monthly insurance premium. Our store associates cannot take payments over the phone.
All of our stores accept checks and money orders. Depending on your plan, you also may be able to pay with a credit card. Contact your local store for payment information. See store locations.
We offer a range of health insurance plans to fit your needs and budget. Our store’s sales associates can help you shop for and compare plans, as well as assist with enrollment.
Our plan options include:
Most appointments take 1 hour. However, you may need more or less time depending on your specific needs.
Our Highmark Direct health insurance stores regularly host a variety of free healthy living programs and Medicare seminars. We encourage current and potential Highmark members to attend and bring along family members and friends.
^GeoBlue is a trade name of Worldwide Insurance Services, LLC, an independent licensee of the Blue Cross Blue Shield Association. GeoBlue is a separate company and is solely responsible for its health insurance plans and services for individual expatriates and short-term international leisure and business travelers.