Nov. 8, “Health plans step into retail operations.” HealthLeaders article mentioning Highmark.
http://www.healthleadersmedia.com/print/HEP-273049/Health-Plans-Step-Into-Retail-Operations

Nov. 6, “Blue Shield 1st state insurer with retail presence.” San Francisco Chronicle article mentioning Highmark Direct
http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2011/11/05/BA1G1LPB22.DTL

June 22, “Highmark Direct to open Saturday.” Lancaster Intelligencer Journal
http://lancasteronline.com/article/local/410209_Highmark-Direct-to-open-Saturday.html
 
May 9, “Next step in consumer driven care?” Business Insurance
http://www.businessinsurance.com/article/20110508/ISSUE0504/305089986
 
April 29, WITF (PBS public radio in Harrisburg) interview on retail stores
http://www.witf.org/regional-state-news/health-insurer-to-open-retail-store-in-lancaster-county

April 26, “Highmark opening two new stores in state.” Pittsburgh Post-Gazette business brief
http://www.post-gazette.com/pg/11116/1141911-28.stm

April 25, “Highmark plans stores here to sell insurance.” Lancaster newspapers
http://articles.lancasteronline.com/local/4/380785

April 25, “Highmark to open health insurance store in Lower Nazareth.” Easton Express-Times
http://www.lehighvalleylive.com/nazareth/index.ssf/2011/04/highmark_to_open_health_insura.html

April 25, “Highmark to open Lancaster retail store.” Central Penn Business Journal
http://www.centralpennbusiness.com/article/20110425/CPBJ01/110429914
 
April 25, “Highmark to open two more retail stores.” Pittsburgh Business Times
http://www.bizjournals.com/pittsburgh/news/2011/04/25/highmark-to-open-two-more-retail-stores.html
 
March 21, “Insurance sector gets tailwind from low utilization.” Pittsburgh Post-Gazette article on health insurance growth, including interview with Matt Fidler on Highmark Direct and photo of store staff
http://www.post-gazette.com/pg/11081/1133631-334.stm