Our Highmark Direct health insurance stores, the first of their kind in Pennsylvania, support Highmark's mission to be the leading health and wellness company in the communities we serve.
In our stores, licensed associates offer personalized assistance to people searching for the right health insurance policy — for themselves or for their families.
Visit a location near you to take advantage of the services that Highmark Direct health insurance stores offer:
Schedule an appointment by calling your local Highmark Direct health insurance store or by visiting the Online Scheduling Tool.
When making an appointment, please be sure your county of residence falls within the service region of the Highmark Direct health insurance store you will be visiting for your one-on-one appointment. If you have any questions, please call your local store.
Locations in Pittsburgh's North Hills and South Hills areas as well as North Fayette, Monroeville and Erie: ALLEGHENY, ARMSTRONG, BEAVER, BUTLER, FAYETTE, GREENE, INDIANA, LAWRENCE, WASHINGTON, WESTMORELAND, BEDFORD, BLAIR, CAMBRIA, CLEARFIELD, HUNTINGDON, JEFFERSON, SOMERSET, CAMERON, ELK, POTTER, CLARION, FOREST, VENANGO, CRAWFORD, ERIE, MCKEAN, MERCER, WARREN, CENTRE
Locations in Harrisburg, Mechanicsburg, Lancaster, Easton and Allentown: EASTERN CENTRE, COLUMBIA, MIFFLIN, MONTOUR, NORTHUMBERLAND, SNYDER, UNION, SCHUYLKILL, JUNIATA, ADAMS, BERKS, LANCASTER, YORK, LEHIGH, NORTHAMPTON, CUMBERLAND, DAUPHIN, FRANKLIN, FULTON, LEBANON, PERRY
Locations in Williamsport and Dickson City: TIOGA, CLINTON, LYCOMING, SULLIVAN, BRADFORD, SUSQUEHANNA, WYOMING, LUZERNE, LACKAWANNA, WAYNE, PIKE, CARBON, MONROE
We now offer in-store customer service at most of our Highmark Direct health insurance store locations.
A Customer Advocate can help answer your customer-service inquiries. They can help you with:
Make an appointment today to meet one-on-one with an experienced Customer Advocate by calling your local Highmark Direct health insurance store.
All Highmark Direct health insurance stores offer over-the-phone translation services from Language Line, in Spanish and 149 other languages, for foreign-language-speaking customers.
In addition, at our Easton location, a bilingual staff member can assist Spanish-speaking customers; by appointment only. To schedule an appointment with a Spanish-speaking associate, please call the Easton location at 610-252-7546 and indicate that you want to meet with an bilingual associate.
Also available at your local Highmark Direct health insurance store are sign language interpreters for the hard of hearing; this service is available at all Highmark Direct health insurance store locations upon request when an appointment is made. Please call your local Highmark Direct health insurance store 48 hours prior to your scheduled appointment to arrange this service.
If you would like to schedule an appointment, but aren't sure which store is closest to you, visit our convenient store locator and enter your zip code to find a location.
All stores are open Monday through Saturday, 9:00 a.m. to 6:00 p.m. - except our Dickson City and Williamsport locations, which are open Monday to Friday 9:00 a.m. to 5:00 p.m.